Online Registration

How do I access my member profile?

Visit www.compostingcouncil.org and click on the “Sign in” at the top right corner of your screen.

How do I get back to COMPOST2020 Registration page after I am logged in?

Once you log in you should see your member portal and an announcement of COMPOST2020. Click there to continue your registration.

I forgot my member password, how do I access it?

Click on FORGOT PASSWORD or FORGOT USERNAME and a new one will be emailed to you shortly. CHECK YOUR SPAM if you have not received it. Follow the directions to reset your password.

I am not a member yet but I want to join. Can I do this at the same time I register?

The best way to be sure you get your member discount is to FIRST sign up for membership (online at https://www.compostingcouncil.org/page/MemberJoin). Follow the steps to pick your industry and fill in your professional information. You will be prompted to pay by credit card at the end. Once your membership is paid and you log in to your account, you will automatically be offered ONLY the member price.

When does early bird registration end?

At midnight Eastern Time (ET) on Wednesday, November 20, 2019

Can I register more than one person?

MEMBERS: This registration system will ONLY allow each Member to register themselves to receive Member pricing*. You will not be able to register multiple people under your member account.

*Members who have Master accounts will be able to log-in and register all attached sub-accounts. Use this as an opportunity to update and attach all your organization/company’s sub-account holders. 

NON-MEMBERS will be able to register multiple people, however you will need to register each individual separate.

Registration Options

What is included in the Full Registration price?

Full Registration includes Tuesday’s Welcome Reception, All day conference sessions on Wednesday and Thursday,  Wednesday and Thursday access to the Tradeshow Hall, and Friday’s Demo Day. Full Registration does NOT include workshops/tours on Tuesday. NOTE: If you have a Discount Code, it only applies to FULL CONFERENCE REGISTRATION, not tours and workshops.

Do I register in this portal if my company is a sponsor or exhibitor? What about if I am a speaker?

If you are an exhibitor, sponsor, speaker, please hold off on registration. We will be sending specific instructions and/or codes for your registration process.

I have a code to use as a member municipality, or from another organization. Where do I use that?

There will be a field at the end of your registration screens (In Step 1 of 2 of Checkout) where you can enter the discount/promo code. It will be after you have entered your recipient information and under a green bar labeled “Payment Information”. If you forget to put it in there, there will be an option to edit your cart and add it in again later.  NOTE: If you have a Discount Code, it only applies to FULL CONFERENCE REGISTRATION, not tours and workshops.

I only want to come for one day. Is that an option?

Yes, a one-day pass can be purchased for the January 29 or January 30 conference days. Visit www.compostconference.com/attend/ for the early bird, regular and walk-in pricing options.

I only want to come to the Trade Show. Is that an option?

Yes, visit www.compostconference.com/attend/ for pricing available on each day.

I only want to come to the Live Equipment Demonstration Show at Bees Ferry Landfill. Is that an option?

Yes. If you only want to attend Demo Day, it is a $20/fee. Visit www.compostconference.com/attend/ for pricing available and more details on the schedule for Demo Day 2020.

I am bringing a (family member/guest) and they only want to come to the evening Tradeshow reception, or the Exhibitors lunch. Do they have to have a pass?

Yes, there is an option to purchase a Tradeshow Only Pass for Wednesday January 29 which would allow them access to Tuesday’s evening reception and Wednesday’s Trade Show lunch sponsored by exhibitors. Visit www.compostconference.com/attend/ for pricing.

I am a member, and a number of people from my company want to attend. Is there a limit on how many people can use the member rate?

Yes, depending on your level of membership. Basic-1, Bronze-2, Silver-3, Gold-5, Platinum-7, Sustaining/Benefactor-10. If you are the Master Account holder, you may log in as your sub accounts and register those individuals. You will not be able to register accounts that are not attached to the Master account.

PreConference Workshops and Tours

Are the workshops and tours included in full conference registration? If not can I pay on-site when I arrive?

No, they are not included, and yes, you can pay on-site on the workshop day (January 28) and take a receipt for entry to the door of your class. Many workshops fill up so we advise you to make your purchase in advance. Please contact business@compostingcouncil.org to add a Workshop or Tour after you have submitted your registration.

Can I move from one workshop to another over the course of the day?

No, each class requires a separate registration. Please only register for ONE Full Day or ONE Half AM and ONE Half PM.

How will I show that I have paid for a workshop/tour?

We will provide you with a ticket and check your name off a registration list at the door.

Will lunch be provided for the workshops/tours?

Lunch is not provided, but there are several food options in the vicinity of the training area.

Live Equipment Demonstration Day

I want to attend Equipment Demonstration Day. Is there a fee for that?

Yes. If you only want to attend Demo Day, it is a $20/fee. We have added this fee to ensure we have enough safety equipment, refreshment and accommodations for everyone. Visit www.compostconference.com/attend/ for pricing available and more details on the schedule for Demo Day 2020.

Refund and Payment Policies

Badges: USCC will not issue a badge at check-in to anyone who has an outstanding conference balance.

REGISTRATION CANCELLATION POLICY: The USCC is not responsible for problems beyond our control such as travel- and weather-related conditions; site conditions; prepaid parking, tours etc.; and no refunds will be given in those situations. Any other extenuating circumstances not covered here may be reviewed on a case-by-case basis.

Cancellation notices must be made in writing and submitted via email to business@compostingcouncil.org. Refunds of full fee, less $50 administrative fee, will be made only if notice of cancellation is received by January 1, 2020. No refund will be granted for any reason after January 1, 2020.

If you have purchased event insurance through Allianz, please contact that company to process your full refund. Persons who purchased event insurance are not eligible for refunds through USCC. Please note that Allianz will reimburse for certain circumstance up until the day of the event.

Hotel Cancellation Procedure

All information including cancelation and change procedures can be found here: https://compostconference.com/hotel-reservations/

Through January 17, 2020, changes and cancellations can be made online or by contacting Orchid Events via e-mail at help@orchid.events. After January 17, 2020, contact your hotel to make changes and/or cancellations.

Your hotel may charge a one night’s room rate and tax cancellation penalty for reservations cancelled within 72 hours of arrival date.